The first few months after “go live” are critical to the long-term success of the implementation of sales operations applications. However, even with a flawless implementation and with the proactive engagement of client staff throughout the deployment, problems can arise if companies are not adequately prepared prior to the transition period by having in place the right ongoing resources and capabilities.
Synygy’s comprehensive transition support services, typically for the first three to six months after “go live”, give clients the confidence that absolutely nothing will fall through the cracks as the company transitions from the old to the new sales operations applications and processes. This transition support includes helping users to manage the new processes and optimizing system performance in a live setting.
Transition assistance from Synygy’s experts in configuration, process management, and user support during the important cutover phase helps clients keep their sales operations running smoothly while making sure that functional resources are not overworked. This makes the transition from implementation to production smoother and faster and eliminates risks of errors and delays in deliverables.