In the midst of rapidly advancing and converging technologies and new delivery and distribution channels, the telecommunications industry is becoming more and more commoditized and competitive. In order to succeed, companies around the world in this sector will need flawlessly efficient operations, actionable analytics that drive change, and extreme agility to capture opportunities before competitors.
Synygy provides consulting, technology, and outsourcing services that deliver the tools, processes, and expertise that communications companies need to efficiently manage rapidly changing business models and gain operational efficiency, agility in the marketplace, and overall sales performance.
Synygy solutions allow telecommunications companies to:
- integrate, validate, and manage all data sources throughout channels and lines of business within a single, auditable, and secure repository
- easily adapt to shifts in product lines and channel strategies through a full range of sales performance and sales operations solutions
- track, measure, and reward positive interactions with customers across all channels
- analyze trends and gain insights into cross-channel sales performance
- accurately forecast costs of sales and manage budgets