SPM Business Platform
Sales organizations often find themselves managing the complexity of their sales compensation plans and other sales operations functions without taking advantage of the latest software, standards and best practices in process design, and the ability to optimally manage and continuously improve these processes over time. Consequently, they face many SPM challenges.
Synygy uniquely offers the SPM Business Platform—an approach to solving SPM challenges that gets companies “above the cloud” by combining:
- technology enablement through the deployment of software applications;
- standard and best practices through business process redesign; and
- continuous improvement through the provision of supplemental resources
and capabilities to more efficiently manage sales operations over time.
Technology Enablement
There’s a lot more to technology enablement than just software. Implementing an SPM solution requires a combination of software, software hosting, and software implementation services. However, these services are often provided by a web of unrelated parties, which leads to the risk of a failed implementation.
The foundation of Synygy’s SPM Business Platform uniquely combines award-winning software applications, cloud solutions, and user education and support, plus planning, design, and implementation services delivered by Synygy using the SPM industry’s largest professional services organization.
Standards and Best Practices
Many companies implementing an SPM solution focus on choosing software rather than taking a more holistic, long-term approach to solving the root causes of their sales and sales operations challenges. This failure to get “above the cloud” leaves many potential benefits of an SPM solution unrealized.
Synygy’s SPM Business Platform includes the design of data, compensation, reporting, workflow, and other processes, with the goal of creating sales operations solutions based on standards and best practices that have already proven to be effective at hundreds of global companies yet are flexible enough to meet the unique functional needs of each client.
Continuous Improvement
Another challenge in implementing an SPM solution is making sure that people with the right specialized skills, experience, and expertise are in place so that processes can be continuously improved as standards and best practices evolve. But this is something that most companies fail to consider, which can lead to an erosion of operational efficiency relative to peers over time.
With Synygy’s SPM Business Platform, clients are able to take advantage of our support and outsourcing services after the completion of the implementation. These ongoing services focus on continuous improvement in the management of sales operations and ensure that our clients get even further above the cloud!
