Synygy’s Business Platform for Sales Performance Management



Sales organizations often find themselves managing the complexity of their sales compensation plans and other sales operations functions without taking advantage of the latest Sales Performance Management (SPM) software, standards and best practices in process design, and the ability to optimally manage and continuously improve these processes over time. Consequently, they face many SPM challenges.

Solving these problems begins with the latest cloud-based SPM technology, which is an enabler of success. But companies need a lot more than just “the cloud.” They need to get above the cloud by sourcing a business platform that combines software with the redesign of data, compensation, reporting, workflow, and other sales processes and with specialized expertise and experienced resources who provide knowledge continuity and continuous improvement in these processes.

Synygy uniquely offers the SPM Business Platform™—an approach to solving SPM challenges that gets you “above the cloud” by combining technology enablement, standards and best practices, and continuous improvement to help your organization improve its capabilities and capacity to efficiently manage sales performance—all from a single provider.

Technology Enablement

There’s a lot more to technology enablement than just software. Implementing a cloud-based software solution requires a combination of software, software hosting services, and software implementation services; however, these services are often provided by a web of unrelated parties, which leads to the risk of a failed implementation as the software vendor, the hosting services provider, and the implementation partner all point fingers at each other.

The foundation of Synygy’s SPM Business Platform uniquely combines award-winning software created by Synygy, software hosting services provided by Synygy through its own Tier III data center, and software implementation services delivered by Synygy using the SPM industry’s largest professional services organization. This comprehensive, end-to-end approach eliminates the risks, costs, and delays caused by a multi-vendor approach to software evaluation and implementation.

Standards and Best Practices

The biggest challenge with solutions that are focused on selecting the best SPM software is that they do not get above “the cloud”—to where the most significant benefits of an SPM solution reside. Getting above the cloud requires the design of business processes that are flexible enough to meet your unique needs and yet based on proven standards and best practices in both technology and processes.

Synygy’s SPM Business Platform flexibly applies the latest standards and best practices—which Synygy has defined based on 21 years of SPM experience—during the design and implementation of SPM solutions for all industries. This results in the automation of sales data, compensation, reporting, workflow, and other processes that are adaptable, meet worldwide standards for corporate and government compliance, and have proven to be effective through real-world experience at hundreds of global companies.

Continuous Improvement

Another challenge in implementing an SPM solution is making sure that people with the right specialized skills, experience, and expertise are in place so that processes can be continuously improved as standards and best practices evolve. But this is something that most companies fail to consider. That’s because the real value comes after the implementation is completed—but only if you can take advantage of constantly improving standards and best practices.

With Synygy’s SPM Business Platform, the software and initial process designs are supplemented on an ongoing basis through our post-implementation services, with people who are focused on continuous improvement as standards and best practices are refined by Synygy’s professional services organization over time. The specialized expertise and knowledge continuity that we provide after the completion of the implementation is what enables you to get even further above the cloud!

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