Creating excitement about the benefits of new ways of working and new ways of accessing and using information is an important part of rolling out new sales performance applications to salespeople, agents, distributors, brokers, and others. Yet many companies struggle to see past the product implementation and miss opportunities to fundamentally change how people think about improving performance.
Synygy helps clients define a solution launch plan, including the development of messaging to explain the context and objectives of the applications; creation of application collateral and educational materials; and design of rollout launch events. Synygy also provides in-person support at launch events to drive application adoption and decrease the number of issues and support calls received during the transition.
At Synygy, we understand that technology is just part of organizational change. The bigger component is how people perceive the value of the technology and how they change their behaviors to align with the sales strategy and objectives. With Synygy’s approach to solution rollout, companies experience higher use and satisfaction with the applications, fewer support issues, and a faster return on investment.