A critical element to ensuring smooth, uninterrupted sales operations is access to a technical support organization that is highly responsive, knowledgeable, and focused on resolving issues as quickly as possible.
Unlike other vendors that offer multiple service and fee options, every Synygy client receives the exact same superior level of support, including:
- 24/7/365 access to live assistance—via web or email
- unlimited number of submittals
- world-class level response and resolution times
- web portal for easy submission, tracking, and reporting of issues
- searchable knowledgebase of software documentation and self-service troubleshooting tools
- monthly reports
- 99% SLA compliance record
Visit: Software support portal
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