Software Product Configuration

A conventional, linear approach to software product configuration and testing unnecessarily extends timelines and increases the cost of the implementation. In addition, a traditional approach to user acceptance testing and project handoff results in the delivery of an application to customers after go-live that they have little experience using, which leads to high support costs and reduced return on investment.

To deliver the highest quality work in the shortest time at the lowest cost, Synygy leverages its global professional services organization to configure and test the various sales and sales operations applications—such as data transformations, compensation plans, and reporting and analytics—in parallel. And we do this without the need for expensive technical resources or programmers.

Synygy’s proven approach to software product configuration and testing has an emphasis on client apprenticeship with client staff working alongside Synygy experts to learn by doing, which eliminates the need for generic training classes that lack context in the client’s unique configuration of the software and results in a more effective transfer of knowledge. Ultimately, the approach reduces the total
cost of ownership.