Telecommunications Sales Channel Management

Synygy helps telecommunication and media giants remain agile with sales operations that are flexible and scalable.

Leading Cellular Network

Organization:

Leading Cellular Network

Location:

North America

Business:

Cellular Communication Services

Description

U.S. based cellular service provider emphasizing rural markets



Before Synygy

  • Lacked flexibility to adapt quickly to blistering pace of industry change
  • Overpayed sales reps but lacked accurate sales data to determine how much
  • Manual systems unable to keep pace with additions to sales channels
  • Insufficient internal resources to effectively manage sales compensation

With Synygy

Sales Strategy Enablement

  • Revolutionize sales performance management through outsourcing
  • Improve plan performance through compensation rule design and automation

Sales Force Motivation

  • Improve agility using data about which devices and services plans are selling best
  • Increase revenue using real-time information to design better sales promotions
  • Enhance sales force morale with greatly improved dispute resolution process

Sales Performance Insight

  • Gain efficiencies through a sales force reorganized from markets to regions/territories
  • Improve maintenance of rep/store alignment through automated workflow processes
  • Enable new national retailer sales channel with separate commission plans for each retailer



How can you drive revenue and lower costs of sales?