Configuration Support

Sales operations applications—such as those for managing incentive compensation plans, quotas, and territories—enable companies to drive sales force performance. However, changes to data inputs, sales crediting, compensation plans, reports, workflows, and other aspects of sales operations regularly occur, which presents challenges to companies that lack the resources and capabilities to configure the changes.

Synygy leverages talent from a staff of hundreds of employees who are experts in planning and implementing changes to the configuration of Synygy software products— including changes to the structure of the data repository; data extraction, transformation, and load processes; compensation plans; workflow processes; dashboards, alerts, reports, and analytics applications; and many other sales operations functions.

With configuration support from Synygy—provided as needed or on an ongoing basis—changes are made accurately and quickly with a level of expertise and productivity not typically achieved using internal resources. This enables companies to keep their staff focused on where they add the most value, while at the same time being able to rapidly respond to the need for change without the costly impact of errors and delays.