Glossary of terms used on this site
There are 10 entries in this glossary.All
| Term | Definition |
|---|---|
| Balanced Scorecard |
The Balanced Scorecard (BSC) is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. By focusing not only on financial outcomes but also on the operational, marketing and developmental inputs to these, the Balanced Scorecard helps provide a more comprehensive view of a business, which in turn helps organizations act in their best long-term interests. This tool is also being used to address business response to climate change and greenhouse gas emissions. |
| Goal Setting |
Goal setting is the process of identifying an objective that an individual, division or organisation would like to meet; goal setting places specific emphasis on alignment, balance, focus and measurement. |
| ISO 17799 |
ISO 17799 (renamed in ISO 27002) establishes guidelines and general principles for initiating, implementing, maintaining, and improving information security management in an organization. The objectives outlined provide general guidance on the commonly accepted goals of information security management. |
| ISO 27002 |
The ISO 27002 standard is the rename of the ISO 17799 standard, and is a code of practice for information security. It basically outlines hundreds of potential controls and control mechanisms, which may be implemented, in theory, subject to the guidance provided within ISO 27001. The standard "established guidelines and general principles for initiating, implementing, maintaining, and improving information security management within an organization". The actual controls listed in the standard are intended to address the specific requirements identified via a formal risk assessment. The standard is also intended to provide a guide for the development of "organizational security standards and effective security management practices and to help build confidence in inter-organizational activities". |
| Open Web Application Security Project (O |
The Open Web Application Security Project (OWASP) is a worldwide free and open community focused on improving the security of application software. Our mission is to make application security visible, so that people and organizations can make informed decisions about true application security risks. |
| SaaS (Software as a Service) |
SaaS (Software as a Service) is an application hosted on a remote server and accessed through the Internet. Rather than a single fee, payment for the use of software is through subscription. |
| Sales Performance Management (SPM) |
Sales Performance Management solutions provide executives and sales management with a clear view of critical sales data, such as what products were sold where, by whom and to whom, that enable quick and informed course correction to ensure the alignment of sales strategies to desired business outcomes. These solutions are unique in their ability to solve the “one-two punch” of insight and action (i.e., knowing what business strategies need to be changed and having the tools to make the required changes). |
| SAS 70 |
SAS 70 is an acronym for Statement on Auditing Standard 70; it was developed and is maintained by the AICPA (American Institute of Certified Public Accountants). Specifically, SAS 70 is a "Report on the Processing of Transactions by Service Organizations" where professional standards are set up for a service auditor that audits and assesses internal controls of a service organization. At the end of the audit, the service auditor issues an important report called the "Service Auditor's Report" |
| Six Sigma |
Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and variation in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts","Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase). |
| SPIF(F) |
Acronym that stands for “Sales Promotion Incentive Fund.” Also used as SPIFF which stands for "Special Performance Incentives for Field Force". |
