In the midst of a highly-regulated and increasingly commoditized industry, profits of banks and other credit institutions around the world remain under threat from rising customer expectations and operational complexities associated with new delivery and distribution channels and rapid, often global, growth and expansion.
Synygy provides consulting, technology enablement, and outsourcing services that deliver the expertise, tools, and processes for reducing operational costs, aligning channels, and managing risk that allow banking organizations to pursue product innovation, improve sale performance, and increase profits.
Synygy solutions enable banks to:
- integrate, validate, and manage all data sources throughout channels and lines of business within a single, auditable, and secure repository
- automate business processes to improve operational efficiency and controls costs
- track, measure, and reward positive interactions with customers across all channels
- utilize analytics to analyze trends and gain insight into cross-channel sales performance
- accurately forecast costs of sales and manage budgets